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Q & A

1. How to set a static IP address on a PC?
2. How to test my Internet connection?
3. When I enter a URL or IP address, I get a time-out error or I am prompted to retry.
4. What is the maximum number of IP addresses that MB6000 will support?
5. Is IPSec Pass-Through supported by MB6000?
6. Does MB6000 support IPX or AppleTalk?
7. What is Network Address Translation and what is it used for?
8. Does MB6000 support any operating system other than Windows 98, Windows Millennium, Windows 2000, or Windows XP?
9. Does MB6000 support ICQ send file?
10. Can multiple gamers on the LAN get on one game server and play simultaneously with just one public IP address?
11. Which browsers does MB6000 support?
12. I am not able to get the web configuration screen for MB6000. What can I do?
13. Does MB6000 pass PPTP packets or actively route PPTP sessions?
14. Is MB6000 cross-platform compatible?
15. Can MB6000 act as my DHCP server?
16. What is the IEEE 802.11g standard?
17. What IEEE 802.11b features are supported?
18. Will the information be intercepted while it is being transmitted through the air?
19. What is WEP?
20. What is WPA-PSK?
21. What is a MAC Address?
22. How do I reset MB6000 to factory default?
23. How do I resolve issues with signal loss?
24. I have excellent signal strength, but I cannot see my network.
25. How many channels/frequencies are available with MB6000?

1. How to set a static IP address on a PC ?
You can assign a static IP address to a PC by performing the following steps:
b" For Windows 98 and Me:

    a. Click Start, Settings, and Control Panel. Double-click Network.
    b. In "The following network components are installed" box, select the TCP/IP-> associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it then click the Properties button.
    c. In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other computers on the network connected to MB6000. Make sure that each IP address is unique for each PC or network device.
    d. Click the Gateway tab, and in the New Gateway prompt, enter 172.16.0.1, which is the MB6000's default IP address. Click the Add button to accept the entry.
    e. Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.
    f. Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.
    g. Restart the computer when asked.

b" For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.

    a. Click Start and Control Panel.
    b. Click the Network and Internet Connections icon and then the Network Connections icon.
    c. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option.
    d. In the This connection uses the following items box, highlight Internet Protocol (TCP/IP). Click the Properties button.
    e. Enter a unique IP address that is not used by any other computers on the network connected to MB6000.
    f. Enter the Subnet Mask, 255.255.0.0.
    g. Enter the Default Gateway, 172.16.0.1 (Router's default IP address).
    h. Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.
    i. Click the OK button in the Internet Protocol (TCP/IP) Properties window. Click the OK button in the Local Area Connection Properties window.
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2. How to test my Internet connection ?

a. Check your TCP/IP settings.

  • Make sure Obtain IP address automatically is selected in the settings.

b. Open a command prompt.
For Windows 98 and Me:

  • Click Start and Run. In the Open field, type bcommandb. Press the Enter key or click the OK button.

For Windows 2000 and XP:

  • Click Start and Run. In the Open field, type bcmdb. Press the Enter key or click the OK button. In the command prompt, type bping 172.16.0.1b and press the Enter key.
  • If you do NOT get a reply, please check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter.

c. In the command prompt, type ping followed by your WWAN IP address and press the Enter key. The WAN IP Address can be found on the Status screen of MB6000bs web-based utility. For example, if WWAN IP address is 1.2.3.4, you should enter ping 1.2.3.4 and press the Enter key.

  • If you get a reply, the computer is connected to MB6000.
  • If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

d. In the command prompt, type ping www.yahoo.com and press the Enter key.

  • If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.
  • If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.
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3.When I enter a URL or IP address, I get a time-out error or I am prompted to retry.

  • Check if other PCs work. If they do, ensure that your workstationbs IP settings are correct (IP Address, Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem.
  • If the PCs are configured correctly, but still not working, check MB6000. Ensure that it is connected and powered on. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power connections.)
  • If MB6000 is configured correctly, check your Internet connection (WWAN card) to see if it is working correctly.
  • Manually configure the TCP/IP settings with a DNS address provided by your ISP.
  • Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet.
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Frequently Asked Questions

What is the maximum number of IP addresses that MB6000 will support?
MB6000 will support up to 253 IP addresses.
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Is IPSec Pass-Through supported by MB6000?
Yes, it is a built-in feature that MB6000 automatically enables.
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Does MB6000 support IPX or AppleTalk?
No. TCP/IP is the only protocol supported.
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What is Network Address Translation and what is it used for?
Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This adds a level of security since the address of a PC connected to the private LAN is never transmitted on the Internet. Furthermore, NAT allows MB6000 to be used with low cost Internet accounts. The user may have many private addresses behind this single address provided by the ISP.
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Does MB6000 support any operating system other than Windows 98, Windows Millennium, Windows 2000, or Windows XP?
Yes.
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Does MB6000 support ICQ send file?
Yes, with the following fix: click ICQ menu -> preference -> connections tab->, and check I am behind a firewall or proxy. Then set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a file to a user behind MB6000.
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Can multiple gamers on the LAN get on one game server and play simultaneously with just one public IP address?
It depends on which network game or what kind of game server you are using. It will work if the game server supports multi-user with one public IP address.
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Which browsers does MB6000 support?
MB6000 supports Internet Explorer 4.0, Netscape 4.0, Mozilla and Safari which mainly used in Macintosh.
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I am not able to get the web configuration screen for MB6000. What can I do?
You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet Explorer. Or remove the dial-up settings on your browser. Check with your browser documentation, and make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet Explorer, click Tools, Internet Options, then the Connection tab. Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet.
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Does MB6000 pass PPTP packets or actively route PPTP sessions?
MB6000 allows PPTP packets to pass through.
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Is MB6000 cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with MB6000.
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Can MB6000 act as my DHCP server?
Yes. MB6000 has DHCP server software built-in.
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What is the IEEE 802.11g standard?
It is one of the IEEE standards for wireless networks. The 802.11g standards allow wireless networking hardware from different manufacturers to communicate, provided that the hardware complies with the 802.11g standards. The 802.11g standards state a maximum data transfer rate of 54Mbps and an operating frequency of 2.4GHz. The 802.11g is downward compatible with 802.11b.
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What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11b functions:

  • CSMA/CA plus Acknowledge protocol
  • Multi-Channel Roaming
  • Automatic Rate Selection
  • RTS/CTS feature
  • Fragmentation
  • Power Management

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Will the information be intercepted while it is being transmitted through the air?
WLAN features two-fold protection in security. On the hardware side, as with Direct Sequence Spread Spectrum technology, it has the inherent security feature of scrambling. On the software side, WLAN offers the encryption function (WEP or WPA) to enhance security and access control.
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What is WEP?
WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 64-bit or 128-bit shared key algorithm, as described in the IEEE 802.11 standard.
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What is WPA-PSK?
WPA-PSK means Wi-Fi Protected Access - Pre-Shared Key. It is an enhanced wireless encryption standards defined by the WiFi Alliances.
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What is a MAC Address?
The Media Access Control (MAC) address is a unique number assigned by the manufacturer to any Ethernet networking device, such as a network adapter, that allows the network to identify it at the hardware level. For all practical purposes, this number is usually permanent. Unlike IP addresses, which can change every time a computer logs onto the network, the MAC address of a device stays the same making it a valuable identifier for the network.
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How do I reset MB6000 to factory default?
When MB6000 is working in normal status, press and hold the RELOAD button for about 20 seconds, until all the indicator lights turn off. Then release RELOAD button, press the RESET button to set up the device again. This will reset MB6000 to its default settings.
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How do I resolve issues with signal loss?
There is no way to know the exact range of your wireless network without testing. Every obstacle placed between MB6000 and a wireless PC will create signal loss. Lead glass, metal, concrete floors, water and walls will inhibit the signal and reduce range. Start with MB6000 and your wireless PC in the same room and move it away in small increments to determine the maximum range in your environment. You may also try using different channels, as this may eliminate interference affecting only one channel.
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I have excellent signal strength, but I cannot see my network.
WEP or WPA-PSK is probably enabled on MB6000, but not on your wireless client. Verify that the same keys are being used on all nodes of your wireless network.
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How many channels/frequencies are available with MB6000?
There are eleven available channels, ranging from 1 to 11 (in North America).
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